Terms of Sale
These Terms of Sale apply to all offers made by Art & AllPosters International B.V., all orders placed by you and all agreements concluded between us in relation to the products and services offered on this website.
Notwithstanding the product prices shown on the website, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items shown on the website may be mispriced as a result of price changes that are implemented at or about the time of your visit to the website. However, we do NOT charge your credit card until after your order has entered the shipping process. If an item's correct price is higher than our stated price, your sole recourse i s cancellation of your order.
Acceptance of Order
We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).
Items shipped to destinations in the states of California, Colorado, Connecticut, Kansas, Maine, Minnesota, Missouri, New York, North Carolina and Ohio are subject to tax. No sales tax is charged when purchasing gift certificates; however, purchases paid for with gift certificates may be subject to tax.
The following information is provided to purchasers who request items to be shipped to Kentucky, Oklahoma or South Dakota. We are not required, and do not collect sales or use tax for your state. Purchases shipped to your state are subject to use tax unless they are specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means. Your state requires that you report all purchases that were not taxed and pay tax on those purchases. See your state’s department of revenue or taxation website for appropriate forms and instructions.
Return Rights and Instructions
The quality of your experience is our priority. In the event that you are not satisfied with any item, you many return it within 30 days of receipt for a replacement or refund for the price of the product. Shipping charges will not be refunded. See below to determine how to proceed based on your reason for return.
Reason for Return:
My order was damaged during delivery (or other quality concerns).
Easy Photo Return
If your order arrived in less than satisfactory condition, speed up your return by following these simple steps:
- Take a digital photo of your damaged product and the shipping container it arrived in (if damaged).
- Complete an Easy Photo Return Form by including your photos and indicating whether you would like a refund or a replacement.
- You will receive an email within 24-48 hours confirming that your photo return is being processed.
- If your photo return is confirmed, you do not need to mail back your order. We will process the refund or replacement based on your photos.
Please note: Easy Photo Return is available for most posters and art prints, including framed items, canvas, acrylic, and wood mounts. Easy Photo Return is not available for some items, including T-Shirts, Apparel, Tapestries, Hand Painted Art, and Limited Edition prints.
If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense before the return can be processed.
If you are unable to complete an Easy Photo Return form, or your order does not qualify for Easy Photo Return, please contact Orders@allposters.com.
Reason for Return:
I changed my mind; it doesn't look like I thought it would in my space.
Return Your Shipment
If a product is perfect, but not perfect for you, we invite you to return it for a full refund (minus shipping charges) by following these simple steps:
- Complete and print a Return Request form, which you can also find on the back of the Packing List included with your order.
- Ship your item back to us in its original packaging and enclose your completed return request (the shipping address is listed at the bottom of the form). We strongly encourage you to return the item via a trackable method.
- We will typically issue your refund within 48-72 hours of receiving the package.
For international returns, please contact Customer Support at International@allposters.com.
We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement, refund or credit.
We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.
The offers by Art.com, Inc., your orders, and the agreements between us for the delivery of our services and products are subject to the laws of the State of California. The state or federal courts located in Alameda County, California will have exclusive jurisdiction to settle any dispute between us in relation to our products or services.
Modification And Severability
Updated: April 2015