Customer Service

Easy-breezy! Shop our gift card page, select the gift card amount, enter the recipient’s email, add to cart then checkout. The gift card is sent electronically the same day to the recipient's email address. Please note: gift cards purchased before 6/15/24 were fulfilled by our third party partner, Cashstar.

You can quickly check the status of a current order with your order number and email address by clicking "Order Status" at the bottom of this page. As soon as your order ships, we'll send you a confirmation email that includes a tracking number. Registered customers can also view their order history, including tracking information here.

When your order ships, we will email you a Shipping Notification email. If a tracking service is available, we include the tracking number in your Shipping Notification email (if you do not receive a tracking number, then tracking service is not available for your package). Your order will be shipped using FedEx or DHL.

You may track your order on our website by clicking the Track Order link in the upper right corner and then entering your Order Number and email address.

It means several things. We are processing your order for payment authorization; our warehouse staff is batching, picking and packing your order for shipment to you; or your order is being "staged" while we wait for an item to arrive so we can process your shipment.

Refer to our Shipping Rate Calculator to view order processing and delivery times for your order.

Typically, the art print is printed on a higher grade of paper so it is thicker and often provides more texture.

• Signed by the artist - The artist's signature appears on the print.
• Limited edition - The publisher or artist has released a limited amount of each print.
• Serigraph - An Art Print that is printed through a silkscreen stencil. Each color requires a separate stencil and is printed with higher-quality ink.
• Lithograph - An Art Print produced by applying a greasy medium to stone and printing from it.

Be sure to review the section: Finding a Product.

If you still cannot find what you are looking for, it is most likely Out of Print and no longer available.

Generally, original movie posters have a limited print run and are only available for a short time. Original movie posters are often double-sided, with a mirror image of the print on each side.

During the checkout process, you will be presented with the payment options available to you based on your geographic location. Select the option that you are most comfortable with, provide us with the appropriate billing information and we will get your order off to you as soon as possible.

• Pay online: Credit Card
• Pay with PayPal
• *Check/Money Orders are not accepted.

Sure. Please remember, depending on your bank, an authorization on your card "holds" the funds and the amount authorized is not accessible to you.

You are charged when an item ships to you. If you use a bank or debit card, understand that depending on your bank, an authorization on your card "holds" the funds and the amount authorized is not accessible to you and may appear as a "charge" in your account.

Yes. Select the PayPal option at checkout to make a payment using your PayPal account.

At this time we only accept credit cards (Visa, MasterCard, Discover, and American Express) and checks or money orders drawn from U.S. banks and payable in U.S. dollars.

Some prints, or certain combinations of print size, cropping, matting, and molding, are too large for our framing options. We can only frame items when:

• The longest side is under 45 inches, and
• The shortest side is under 35 inches.

You may be able to make your piece fit by:

• Removing mats
• Choosing a smaller molding
• Selected a smaller mat width
• Choosing a smaller print size

During checkout, you can indicate your order is a gift and write your own personal gift message. Your message will be printed on the packing slip and we will not include any prices on the packing slip. Additionally, you can use our free E-cards. Simply find the image on our website and click on the "Send This Image as Free E-Card" link. You can use this free service to notify the recipient that the gift is on its way.

You will receive priority processing if you select Expedited or Overnight shipping during checkout. This means that your order will move to the front of the line to be handled immediately. Depending on the item you order, this can reduce your processing time by up to 3 days, allowing your package to be shipped faster.

When your order ships, we will email you a Shipping Confirmation. If tracking service is available, we include the Tracking or Airway Bill number in your Shipping Confirmation email (if you do not receive a tracking or Airway Bill, then tracking service is not available for your package). Note that orders are shipped and delivered Monday through Friday only. Delivery estimates do not include weekends.

During checkout, you can indicate your order is a gift and write your own personal gift message. Your message will be printed on the packing slip and we will not include any prices on the packing slip. Additionally, you can use our free E-cards. Simply find the image on our website and click on the "Send This Image as Free E-Card" link. You can use this free service to notify the recipient that the gift is on its way.

The quality of your shipment is our priority and the materials we use to package our products reflect our commitment:

Rest assured, if your order contains a combination of these items, they will ship separately in the appropriate packaging, and you will not be charged additional shipping.

Posters and Art Prints:
Artwork with any one side under 42 inches will be shipped in a cardboard triangle. Artwork with any one side over 42 inches will be shipped in a cardboard tube. Currently we do not do flat shipping, but we have taken great care to choose the most protective method of handling and delivering your art.

Glossy Photos and Photo Cards:
Packaged and protected in a flat 23 cm x 30 cm standard cardboard envelope.

Canvas, Mounted Items and Framed Items:
Covered with protective wrap and packaged in a durable cardboard box.

Gift Packaging:
During checkout, you can indicate your order is a gift and write your own gift message. Your message will be printed on the packing slip and we will not include any prices on the packing slip. At this time we do not offer gift wrapping service.

If you are no longer interested in our PosterClub newsletters or other special announcements, you may opt out of receiving marketing emails by clicking this link or emailing from the subscribed email address to Requests@allposters.com with REMOVE in the subject line. Your request will be processed within 7 business days and thereafter we will only contact you as is necessary for the treatment of your orders.